Shipping & Delivery Policy

This website puhomesolutions.com is owned and operated by Rajkumar Das, proprietor of PU Home Solutions (GSTIN 19CGPPD5814A1ZK), 3rd Floor, Flat No. 616, Basundhara Homes Apartment, Mahamayatala Road, Near Care Service Centre, Garia, Kolkata, West Bengal 700084, India. “We”, “us” and “our” refer to PU Home Solutions and its digital-services unit RK Studios. “You” refers to the visitor or customer.

1. Digital services — no physical shipping

All services offered on this website are digital. Nothing is shipped physically and no shipping charges apply.

2. How we deliver

Work is delivered electronically: by email, WhatsApp, a download or live link, publication on your Google Play or hosting account, or by setting it up directly on your Facebook, Instagram or WhatsApp Business account.

3. Delivery timeline

The delivery time for each project is written in your quote. Typical timelines: automation and auto-reply setup 2–7 working days; websites 7–15 working days; mobile apps and custom software 2–8 weeks depending on features. The timeline starts after the advance payment and all required content and access are received.

4. Confirmation

You receive a confirmation by email or WhatsApp when the project is delivered, along with any login details or instructions.

5. Delays

If there is any delay from our side, we will inform you in advance with a revised date. Delays caused by third-party platform approvals (for example Google Play review or WhatsApp API approval) are outside our control.

6. Home products

Physical products sold under PU Home Solutions are listed on Amazon.in. Shipping and delivery for those orders are handled by Amazon and its delivery partners under Amazon's policies.

Contact

PU Home Solutions (Proprietor: Rajkumar Das)
3rd Floor, Flat No. 616, Basundhara Homes Apartment, Mahamayatala Road, Near Care Service Centre, Garia, Kolkata, West Bengal 700084, India
Phone: +91 94775 95877 · Email: puhomesolutions@gmail.com